Business Name (法定名称):

Mozarc Co., Ltd. (DBA osInc)

Address (住所):

2F, 2-2-15, Hamamatsucho, Minato, Tokyo, 〒 105-0013, Japan

Phone Number (電話番号):

+81 (0)80 5123 0135 Hours: 10:00 AM – 6:00 PM (Excluding weekends and holidays)

Email Address (電子メールアドレス):

info@ mozarq.com

Head of Operations (代表者名):

Teppei Himeno

Additional Fees (追加費用):

• Transaction Fees: A transaction fee may apply based on your chosen payment method (e.g., credit card fees).
• Consumption Tax: A 10% consumption tax will be added to the total price for Japanese customers.
• Subscription Fees: Subscription plans vary by the service chosen (refer to product page for detailed pricing information).

Refund & Cancellation Policy (返金・キャンセルについて):

Software Licensing & Subscription (ソフトウェアライセンス・サブスクリプション):

• Before Service Activation: Users can cancel their subscription or trial before activation for a full refund.
• After Service Activation: No refunds are available once the service has been activated. However, users may cancel their subscription at any time before the next billing cycle.
• Defective Software: If users experience defects or errors due to our software, we will address the issue as per our support policy. Users can contact Customer Support at contact form at www.oscloud.app/osmerge .

Service Delivery (サービス提供):

• Delivery Time: Since this is software-based, there is no physical delivery. The software will be provided immediately after purchase through a downloadable link or user account access.
• Access Period: Subscriptions are renewed on a monthly or annual basis, depending on the plan chosen.
• Operating Environment: Ensure your system meets the required software environment to run our products (e.g., OS requirements, disk space).

Accepted Payment Methods (支払い方法):

• Credit Cards (Visa, MasterCard, etc.)
• PayPal
• Bank Transfer
  Payments via credit card are processed immediately. Other payment methods may take a few days to process.

Payment Period (支払期限):

• Subscription Payments: Processed immediately for recurring subscriptions.
• One-time Purchases: Immediate payment required.

Price (販売価格):

• Prices are listed per product on the product page.
• Subscription Plans: Prices start from $30/month, excluding consumption tax.

Optional Information (任意の項目):

Application Period (申し込み期間):

Applications for a subscription can be made at any time, subject to availability.

Available Quantity (販売数量):

No physical quantity limits. Subscriptions are available to all users globally.

Operating Environment (動作環境):

• Windows: Windows 10 or later.
• macOS: macOS 10.12 or later.
• Other Requirements: Ensure a stable internet connection for cloud-based services.

Legal Disclaimers (免責事項):

• All transactions are governed by Japanese law, and disputes will be resolved through arbitration.
• We disclaim any liability for service downtimes, software errors, or any other issues outside of our control.
• Users are responsible for ensuring the security of their accounts and API keys.
• We do not offer refunds for software that has been activated or used.